The PCA Job Description


Job Title:    Personal Care Assistant (PCA)

Reports to: Manager and/or Qualified Professional (Registered Nurse)


This position provides personal care assistance (PCA) services and support for people with disabilities living independently in the community. This includes the elderly and others with special health care needs. PCA services are provided in the recipient’s home or in the community when normal life activities take him/her outside the home. PCAs help recipients with activities of daily living, health-related procedures and tasks, observation and redirection of behaviors and instrumental activities of daily living.


Essential Duties and Responsibilities

A. Administrative

  1. Timely and accurate completion of time sheets and service verification.

  2. Adhere to the Health Insurance Portability and Accountability Act (HIPPA) privacy policies and procedures. Maintain confidentiality of all information pertaining to clients, families, and employees.

  3. Maintain positive working relationships with clients, clients' families, CarePoint staff, community providers, and any referral sources.

  4. Maintain a professional appearance. 


B. Key Services and Procedures

  1. Assist with toileting and bowel and bladder care

  2. Skin care to maintain the health of the skin

  3. Range of motion (ROM) and muscle strengthening exercises to maintain an optimal level of functioning

  4. Respiratory assistance

  5. Transfers and ambulation

  6. Bathing, grooming, and hair washing necessary for good personal hygiene

  7. Turning and positioning of the client(s)

  8. Assistance with self-administration of medication at the client or responsible    party’s direction

  9. Application and maintenance of prosthetics and orthotics

  10. Cleaning medical equipment

  11. Dressing or undressing of the client(s)

  12. Assistance with eating, meal preparation and grocery shopping

  13. Accompanying to medical appointments

  14. Assisting, monitoring, or prompting the client to complete the above items

  15. Redirection, monitoring and observation that are integral part of a personal care plan in the above items

  16. Redirection and intervention for behavior, including observation and monitoring

  17. Interventions for seizure disorders if the client has had a seizure in the past three (3) months

  18. Incidental household services that are an integral part of a personal care plan in the above items

  19. Tracheostomy suctioning using a clean procedure in the event a licensed RN properly delegates the procedure.

    • The QP determines that the tracheostomy suctioning can be accomplished utilizing a clean, rather than a sterile procedure and must ensure that the PCA has been properly taught the procedure.

  20. Appropriate reporting of changes in the client’s status.

  21. Please note that this job description reflects management’s assignment of duties and does not restrict nor limit the duties that may be assigned.


A. Education and Experience

  1. Eighteen (18) years of age. If sixteen (16) to seventeen (17) years of age , the individual may be employed by only one PCA provider agency and will be supervised by a QP every sixty (60) days.

  2. Be able to provide covered PCA services according to the person’s PCA Care Plan.


B. Certificates, Licensure and Registration

  1. United States Citizenship or evidence of a valid Alien Work Permit.

  2. Valid driver’s license and proof of auto insurance.

  3. Position is subject to a Minnesota Department of Human Services background check.

  4. Certificate of Training for PCA from The Department of Human Services.

C. Language Skills

  1. Excellent customer service and listening skills

  2. Excellent oral and written communication skills; able to effectively communicate with the client and PCA Provider Agency

  3. Ability to read and write clear English.


D. Mathematical Skills

1. Ability to compute basic mathematics.


E. Reasoning Ability

  1. Demonstrate the ability to make appropriate professional judgments.

  2. Ability to handle multiple tasks.

  3. Able to and provide covered PCA services according to the client’s care plan, respond appropriately to client’s needs, and reporting changes in the client’s condition to the licensed supervising Qualified Professional/Registered Nurse.

  4. Strong organizational and problem-solving skills.

  5. Access to a functioning telephone for regular communication with RN, client/responsible party, and Staffing Coordinator.


F. Physical and Environmental Demands

The physical demands described here are representative of these that must be met by employees to successfully perform the essential job functions of this position. In compliance with the Americans with Disabilities Act, reasonable accommodations will be considered.

  1. Moderate use of hands, wrists and fingers and lifting or moving up to 75 pounds may be required.

  2. Routine tasks may involve the potential exposure to blood or body fluids and/or tissue that may contain blood.

  3. Movements such as stooping, crouching, bending, kneeling, climbing and reaching are occasionally required.

  4. This position requires spending a majority of the workday standing and walking, with occasional sitting.

  5. Noise and/or level of distractions in the work environment are moderate.

  6. Specific vision abilities required by this position include close vision, distance vision, and peripheral vision.

  7. Ability to operate a motorized vehicle and have reliable transportation to and from work in the community.


Note: The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This position may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Important Information

The Minnesota Department of Human Services requires all prospective PCAs to complete on-line standardized training to work as a PCA. PCAs will need the certificate of completion to be hired by CarePoint Home Health, LLC. PCAs can go online and review the study guide as many times as needed in preparation for the test. The study guide is very informative and easy to follow.  It also provides practice questions prior to taking the actual test. The test consists of 25 questions and you must succeed in answering at least 20 of them correctly. You can take the test as many times as needed to pass.


Any internet enabled computer can be used to study the materials and/or take the test. You can use a computer at a public library if you don’t have one available at home. When you complete the test with a passing score, you will be sent the certificate of completion by email so you should ensure you are using a valid email address. Please feel free to contact CarePoint at (651)998-2400 with any questions or concerns you might have regarding employment with our organization.


Office Address
Hours of Operation

8710 Old Carriage Court, Suite #200

Shakopee, MN 55379

Phone:  (651)998-2400  Fax: (651)374-8288

Monday thru Friday

 9:00 AM – 5:00 PM

Office Visits & Meetings By Appointment Only

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